Terms and Conditions

Introduction to Terms

These Terms and Conditions set out the rights and obligations of all users of Skycrown Casino. They cover account creation, financial transactions, bonuses, responsible gambling measures, and the legal framework under which the casino operates. You should read them carefully before creating an account or placing any bets. Continued use of the site after any updates means you accept the revised terms.

Account Registration and Eligibility

To open an account you must be at least eighteen years of age and legally entitled to gamble in your jurisdiction. You may only register one account per person, household, IP address and payment method. Providing false or misleading information during registration will result in the immediate closure of your account and forfeiture of any winnings.

Skycrown Casino reserves the right to request identity documents at any time to verify your age, identity and place of residence. Failure to provide satisfactory documentation may lead to account suspension until verification is completed.

Account Security

You are responsible for keeping your login credentials confidential. Any activity carried out under your account will be regarded as having been performed by you. If you suspect unauthorised access you must notify customer support immediately. The casino is not liable for losses resulting from a breach of your account security where you have not taken reasonable steps to protect your details.

Bonuses and Promotions

All bonuses, free spins and promotional offers are subject to specific terms including wagering requirements, maximum bet limits while wagering, and time restrictions. Only one bonus can normally be active at any time unless otherwise stated. The casino may withdraw or amend any promotion without notice and retains the right to cancel bonuses obtained through abuse or fraudulent activity.

Deposits and Withdrawals

Deposits are processed instantly using the available payment methods. Minimum and maximum deposit limits apply and may vary by method. Withdrawals are subject to verification procedures and anti-money laundering checks. Once a withdrawal request has been approved, funds are typically transferred within a few business days, although processing times can vary depending on the payment provider and the completeness of your verification documents.

Withdrawals will only be made to payment methods that belong to the registered account holder. Skycrown Casino does not charge withdrawal fees in most cases, but third-party banking or crypto network fees may still apply.

Prohibited Activities

You may not use the platform for any unlawful purpose, to harass other users, or to engage in fraudulent behaviour. This includes bonus abuse, exploitation of technical errors, use of automated scripts, collusion with other players, or attempting to circumvent any security measures. The casino may immediately terminate your account and withhold any balance if such activity is detected.

Certain countries and territories are restricted from accessing the services. It is your responsibility to ensure that online gambling is legal in your location before using the site.

Responsible Gambling

Skycrown Casino is committed to promoting responsible gambling. Tools including deposit limits, loss limits, session time reminders, self-exclusion and reality checks are available on request. If you feel you may be developing a gambling problem, you are encouraged to use these tools or contact our support team for further assistance. Information on external help organisations is also provided on the website.

Intellectual Property

All content, graphics, software and trademarks displayed on the site remain the property of Skycrown Casino or its licensors. You are granted a limited, non-exclusive licence to use the platform for personal entertainment only. Any other reproduction, modification or distribution is strictly prohibited.

Limitation of Liability

The services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Skycrown Casino will not be liable for any indirect, consequential or punitive damages arising from your use of the platform. This includes loss of profits, data or goodwill even if advised of the possibility of such damages.

The casino shall not be responsible for any failure or interruption of service caused by events beyond its reasonable control, including technical faults, power outages, strikes or acts of God.

Changes to Terms

Skycrown Casino may update these Terms and Conditions from time to time. The revised version will be published on this page with the effective date clearly displayed. It is your responsibility to check for updates regularly. Your continued use of the site after changes have been posted constitutes acceptance of the new terms.

Governing Law

These Terms and Conditions are governed by the laws of Curacao. Any disputes arising from these terms or your use of the services shall be subject to the exclusive jurisdiction of the courts of Curacao, without prejudice to any mandatory consumer protection rights that may apply in your country of residence.

Last updated: March 2025